IQ Option Withdrawal Documents 2026: ID, Address, Card

Proof Of Identity

Identity proof is a government-issued photo document that shows your full name, date of birth, photograph and an expiry date. One clean, unedited image of the whole document is normally all that is asked for.

The first document any regulated broker asks for establishes that you are a real, identifiable person and that the name on the account belongs to you. This is standard anti-money-laundering practice rather than anything specific to one platform, and it is the reason verification is finished before a first withdrawal is released rather than after.

Passport or national ID

A passport is the cleanest option because it carries everything a reviewer needs on a single page: photograph, full name, date of birth, document number and expiry. Photograph the main data page flat, in daylight, with the whole page inside the frame including the machine-readable lines along the bottom. A national identity card works equally well in most countries, but it is two-sided, so you upload both faces: the front with the photograph and the reverse with the issuing details. Submitting only one side is one of the most frequent reasons a file comes back.

Driving licence option

Where a driving licence is accepted as photo ID, the same conditions apply: photo card in full, both sides, current rather than expired. A licence is worth avoiding as your first choice in one situation: when the address printed on it is an old one. Reviewers compare what they see across documents, and a stale address on the ID invites questions even though the licence is only meant to prove identity.

Validity requirements

Reviewers check a short list, and it is worth checking it yourself before uploading:

• The document is currently valid and has not passed its expiry date.
• The name is identical to the name on your trading account, in the same order, with no shortened forms or initials.
• The photograph is clear enough to be compared with the document holder.
• The document is issued by a government authority, not a company or club.
• Nothing is covered by a finger, a shadow or the edge of the frame.

If your legal name has changed (through marriage or a formal deed), update the name on the trading profile first and be ready to supply the document that evidences the change. Uploading an ID that disagrees with the account name and hoping the reviewer works it out is the slowest possible route, and it is easily avoided by asking support how they want the change recorded before you submit anything.

One practical note: the account should always have been opened in your own name from the start. Trading on an account registered to a relative or a friend is a rule breach that verification is specifically designed to catch, and no document set resolves it. If that describes your situation, contact support before you request a payout rather than after.

One valid government photo ID, whole document in frame, name matching your profile exactly — that is the entire identity step.

Proof Of Address

Address proof is a recent document from a recognised third party showing your name and your residential address on the same page. Utility bills and bank statements are the two everyone accepts.

The second document confirms where you live. It has to come from an independent organisation, carry your name and full address together, and be recent — a reviewer is confirming a current address, not a historical one. Anything you produced yourself, such as a typed letter or a spreadsheet, cannot serve this purpose.

Utility bills accepted

Household utility bills are the usual choice: electricity, water, gas, landline telephone or a fixed broadband service. The bill needs to show the supplier, your name, the service address and the issue date on the same document. Upload the whole bill rather than a cropped corner: reviewers want to see the letterhead and the date alongside your details, and a crop that removes either is treated as incomplete. Mobile phone bills are sometimes declined because a mobile service is not tied to an address, so if you have an alternative, use it.

Bank statements

A bank or card statement works well and has a useful side benefit: it usually carries the same name and address as the account you may later withdraw to, which makes the whole file internally consistent. You may black out transaction lines and the balance if you prefer: reviewers only need the header block with the bank name, your name, your address and the statement date. Do not obscure any of those four. A statement downloaded as a PDF directly from your banking app is normally cleaner than a photograph of a printed one.

Recency rules

Every firm applies a recency window to address proof, and the exact window is set by the platform rather than by you: check what the upload screen states when you open it, since these requirements are reviewed periodically and the figure shown there is the one that governs your submission. The safe habit is simply to use your most recent statement or bill rather than whichever one you happen to have saved. An older document is the single most common reason a perfectly genuine address proof is returned, and re-uploading a current one usually clears it immediately.

If you have recently moved, wait for the first bill or statement at the new address before requesting a payout, and make sure the address on your trading profile already matches it. Our KYC verification guide walks through the order these stages run in.

An address proof does one job: it puts your name and your residential address on the same page, issued by somebody other than you. A document that carries only one of the two is not a weaker proof of address. It is not a proof of address at all.

Use your latest utility bill or bank statement, upload the full page, and keep the name and address matching your profile.

Payment-Method Proof

Payment-method proof links the card, wallet or bank account to you. It is requested because money is returned to the source it came from, and the source has to be demonstrably yours.

The third group of documents is the one traders least expect, and it exists because of how payouts are routed. Funds return to the method used to deposit, so the platform has to be satisfied that the method belongs to the account holder. This step is often requested only when you first use a particular rail, and once a method is confirmed it does not usually need to be proved again.

Card face and reverse

For a card deposit you are typically asked for images of both sides of the physical card. The front shows the card scheme, your name as embossed and the expiry; the reverse carries the signature strip. Photograph the card lying flat on a plain surface, in good light, with all four corners visible. A common failure is a card photographed at an angle so that the far edge is cut off or the embossed digits catch a reflection.

Masking sensitive digits

You are expected to hide the parts of the card no one needs. Cover the middle digits of the long number so only the opening group and the closing group remain visible, and cover the security code on the reverse entirely. Keep your name and the expiry date readable. Use an opaque strip: a piece of paper laid across the card, or a solid block drawn in an image editor. Do not use a blur or a translucent shape; those can sometimes be reversed and a reviewer may reject the image on that basis alone. Never send the security code, your PIN or your online banking password to anyone, including someone claiming to be support.

Wallet screenshots

For an e-wallet the equivalent proof is a screenshot from inside the wallet account showing your name, the account e-mail or identifier, and ideally the verified status of the wallet. For a bank transfer it is usually a statement header or an account detail screen showing the holder name, the account identifier and the bank. In all three cases the requirement is the same: the destination must be registered in the same name as your trading account. A wallet in a partner's name or a bank account belonging to a family member will not be paid, whatever documents accompany it. The same-method rule explains why routing is tied to the source in the first place.

• Card: both sides, middle digits and security code masked, name and expiry visible.
• E-wallet: in-app screenshot showing your name and the account identifier.
• Bank: statement header or account screen with holder name and account details.
• Every method: registered in your own name, matching your trading profile.

If a request for payment-method proof arrives after you have already submitted a withdrawal, treat it as a normal part of the first-payout check rather than a problem. Supplying it promptly is usually all that stands between a pending request and a completed one: our delays guide covers where the waiting actually happens.

Prove the destination is yours: card both sides with the middle digits masked, or a wallet or bank screen showing your name.

Formats And Quality

A reviewer needs a file they can open and read. Use a common image or PDF format, shoot in daylight, keep the whole document in frame, and never retouch anything.

Most rejected uploads are good documents captured badly. The fix costs a minute and saves a full review cycle, because a returned file goes to the back of the queue rather than being reassessed on the spot.

File types accepted

Standard photo formats and PDF are the safe choices: JPEG or PNG for a photograph, PDF for something you downloaded from a bank or utility provider. Avoid unusual formats, avoid compressing images into an archive, and avoid pasting a document into a word-processor file before uploading. There is normally an upper size limit shown on the upload screen; if your phone produces very large images and the upload fails, reduce the resolution slightly rather than cropping the document. A dedicated scanner is unnecessary. A modern phone camera is more than adequate.

Legibility standards

Before you upload, open the file at full size and read it yourself. If you cannot comfortably read the name, the address, the dates and the document number, neither can a reviewer. The recurring problems are simple: motion blur from an unsteady hand, a flash reflection sitting on top of the text, a shadow from the phone across the middle of the page, and yellow-tinted indoor lighting that washes out printed detail. Natural daylight near a window solves nearly all of them.

Full-document framing

Frame the entire document with a small margin of background around it, and shoot square-on rather than at an angle. All four corners must be visible: that is how a reviewer confirms nothing has been cut away. Do not crop tightly to the text, do not photograph a document displayed on another screen, and do not photograph a photocopy where the original is available. Where a document has two sides, upload both, and upload them as separate files rather than pasted together into one collage.

• Daylight, no flash, phone held steady or braced on a surface.
• Document flat, on a plain contrasting background.
• All four corners in frame, camera square to the page.
• Colour, not black and white or a scanner's monochrome mode.
• Original file straight from the camera or the provider: no filters, no rotation apps, no re-saving through editors.
• One document per file, both sides where applicable.

That last point deserves emphasis. Any sign that an image has passed through an editor (even an innocent crop-and-brighten) can be read as tampering, and tampering is treated seriously. Send what the camera produced.

Daylight, flat surface, four corners in frame, original unedited file — that combination clears review far more often than any other.

Preventing Upload Rejections

Rejections cluster around three causes: details that do not match your profile, files that look altered, and resubmissions that repeat the original mistake. All three are avoidable before you upload.

A returned document is a routine event, not a verdict on your account. The platform tells you which document was not accepted, and often why. Reading that message properly is the whole task: most repeat rejections happen because the trader re-uploads the same file slightly differently instead of addressing the stated cause.

Matching your account name

Consistency across the file is what a reviewer is really assessing. Your trading profile name, the identity document, the address document and the payment method should all present the same person, spelled the same way. Where they diverge, fix the profile rather than hunting for a document that happens to agree with it:

• Use your full legal name on the profile, not a nickname or an initial.
• Keep the name order identical to the ID, including any middle names shown there.
• Reproduce accents, hyphens and apostrophes as they appear on the document.
• Make sure the profile address matches the address proof, including the postcode.
• Confirm the payout destination is registered in the same name.

Avoiding edited files

Send original files. Do not straighten, brighten, sharpen, crop or annotate a document image, and do not run it through any app that re-encodes it. The one editing operation that is expected is masking card digits and the security code, and that should be done with a solid block rather than a blur. Screenshots of documents opened in other applications are weaker than direct captures. If a file still will not upload, reduce its resolution: that is a size change, not a content change.

Resubmitting correctly

When something is returned, work through it in order:

1. Read the rejection message and identify which document and which specific defect it names.
2. Decide whether the fix is a better capture of the same document or a different document entirely.
3. If the problem is a mismatch, correct the profile detail first: otherwise the new file fails for the same reason.
4. Recapture in daylight, whole page, square-on, unedited.
5. Upload through the same verification screen rather than e-mailing files to an address you found elsewhere.
6. Wait for the review to conclude before uploading further copies; duplicates lengthen the queue rather than shortening it.
7. If two attempts fail and the reason is unclear, ask support exactly what they need to see, and give them the reference from the rejection notice.

Timing is the strategic point. Verification is worth completing when you open the account, while nothing is riding on it — not on the day you want your money. Traders who upload early almost never write about document problems, because any correction happens quietly in the background. If a payout is already waiting on a document, our rejected-withdrawal guide sets out the wider list of causes and fixes.

Regulatory status was checked against the CySEC public register on 3 September 2026; document requirements, accepted formats and recency windows are set by the platform, can change, and should be confirmed on the verification screen itself before you upload.

Read the stated reason, fix the underlying mismatch rather than the file, and resubmit once — clean.