Contact the editors

Cashout Compass is a small editorial team writing about IQ Option withdrawals. You can reach us by email at [email protected]. Email is the only channel we run — we do not operate a phone line, a live chat or a support desk, and we have no office counter for readers to visit.

What we can help with

• Corrections: a limit, fee, timeline or method described here that no longer matches the cashier.
• Typos, broken links and pages that render badly on your device.
• Gaps: a payout question, a country or a payment rail we have not covered and should.
• Editorial and publishing enquiries, including how a page was researched.

Corrections are the messages we act on fastest. Point us at the page and, if you can, at where the current figure is published on IQ Option's own site — that turns a claim into a fix in one reply rather than three.

What we cannot help with

This is the part worth reading before you write. Cashout Compass is an independent publisher, not the broker and not its agent. We have no access to any trading account and no channel into IQ Option's systems. That means we cannot:

• see, open, close or change your account, or look up a withdrawal request;
• release, chase, speed up, cancel or reverse a payout;
• verify your identity documents or move you up a verification tier;
• recover funds, dispute a rejection or intervene in a compliance review;
• tell you what to trade, or advise on your tax position.

If a withdrawal is pending longer than expected, has been rejected, or a verification request has stalled, contact IQ Option support directly through the platform's own help centre and in-account channels. They are the only party that can act on it. Please do not send us account numbers, passwords, card details, identity documents or screenshots containing them — if you do, we will delete the message rather than reply to it.

What to expect

We read everything that arrives and answer what we can, usually within a few working days. A clear correction with a source generally gets a shorter wait than a broad question. We may not reply to unsolicited link-exchange offers, guest-post pitches or bulk marketing.

Because withdrawal terms change by country, tier and time, always confirm the current limits, fees and processing windows on IQ Option's own pages before you rely on them — including anything you read here. Trading carries risk and you can lose your money.

Who you are writing to

Messages reach the editorial team and are handled by Isadora Kremer, our Payments and Payouts Editor, who is also responsible for the corrections policy described on the editorial page. Nothing you send is passed to IQ Option.